If you have a question about your Payment account or Etsy Payments, you can most likely find the answer in our Help Center. Don’t call phone numbers you may see circulating on the internet, as they may not be legitimate. Phone support can only be safely requested through Etsy’s Contact support form. If you receive an unexpected phone call from someone claiming to be Etsy Support, hang up and reach out to Etsy through the Contact support button if you need help. You can also register for an account if you don’t already have one.Įtsy Support won’t make unrequested phone calls without prior notification. If you can’t sign in and need to contact Etsy Support, follow the steps in this article. This helps us verify your identity and provide you with quicker customer service. You must sign in to your Etsy account to contact Etsy Support. We’ll connect you with the type of support that’s the best fit for your specific question: chat, phone, or email. The 'From' says 'Etsy Conversation with nameofaccount from (REMOVED) I have never seen this before where there is this from qualifier in sender line. To contact Etsy’s customer service, select the Contact support button below and we can help you with account, shop, or purchasing issues. I have a potential buyer who is messaging me through Etsy conversations. Question about an order you’ve already placed? Choose your order for help. If you have questions about an item you're interested in, the seller is the best person to help you.